Privacy Policy

1. Information we collect

The personal information we collect depends on how you interact with us. Through our website contact and enquiry forms we may collect:

• your name (first and last);
• your contact details – email address and phone number;
• your general location (such as your suburb);
• your areas of interest (for example: going sailing, becoming a member, mentoring, or corporate / team-building);
• how you heard about us; and
• any message or other details you choose to share with us.

We may also collect information when you donate, register for an event, volunteer, or correspond with us by email or phone. If you take part in on-water activities, we may collect additional information needed for safety, eligibility and emergency contact purposes (for example, relevant health or next-of-kin details). We will tell you when that information is required.

We collect personal information only by lawful and fair means, and only what is reasonably necessary for our activities.

2. How we collect it

We generally collect personal information directly from you – when you complete a form on our website, email or call us, attend an event, sign up to volunteer, or make a donation. In some cases we may collect information from third parties (for example, an event organiser or referral partner) where you would reasonably expect us to do so, or where you have consented.

3. How we use your information

We use personal information to:

• respond to your enquiry and stay in touch about sailing opportunities, membership and mentoring;
• coordinate participation in our programs, events and on-water activities;
• manage volunteers, members, supporters and corporate partners;
• process donations and issue receipts;
• send updates, newsletters and invitations where you have agreed to receive them;
• maintain the safety and proper running of our activities; and
• meet our legal, insurance and reporting obligations.

Where you have consented to receive communications from us, you can opt out at any time using the unsubscribe link in our emails or by contacting us directly.

4. Disclosure to others

We do not sell your personal information. We may share it with trusted parties who help us operate, including:

• service providers that host our website and store our data;
• our customer-relationship and email platforms used to manage enquiries and communications;
• partners, organisations and businesses where needed to deliver an activity you have signed up for; and
• government bodies, regulators or others where required or permitted by law.

We require these parties to handle your information consistently with this policy and applicable privacy law.

5. Overseas disclosure

Some of our service providers (for example, cloud hosting, email or CRM platforms) may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in line with the Australian Privacy Principles. A list of relevant providers and their locations is available on request.

6. Cookies & analytics

Our website may use cookies and similar technologies to help the site function, remember your preferences, and understand how the site is used. We may use analytics tools such as Goggle Analytics to collect anonymised, aggregated usage information. You can disable cookies through your browser settings, though some parts of the site may not work as intended.

7. Storage & security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure – including access controls and secure, reputable platforms. No method of transmission or storage is completely secure; while we strive to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as it is needed for the purposes described in this policy, or as required by law, after which we take reasonable steps to delete or de-identify it.

8. Access & correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We will respond within a reasonable period and may need to verify your identity first. In limited circumstances we may decline a request as permitted by law, and will explain why.

9. Complaints

If you believe we have mishandled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the “last updated” date shown at the top. We encourage you to review it periodically.

11. Contact us

For any privacy questions, requests or complaints, please contact:

David McDonald – Veterans Sailing / Ocean Blue Leaders
Email: info@oceanblueleaders.com.au
Post: PO Box 429, Main Beach QLD 4217